Celebros’ site search and navigation solution is responsible for generating hundreds of millions of dollars annually in eCommerce sales for our customers worldwide, including many of the US Top 500 retailers.

Qwiser™ Salesperson is not ordinary search. To return perfectly relevant results to your shoppers, it uses:

These capabilities make Qwiser as close to a live salesperson as possible. The advantage of this approach is evident in the results: accurate results for shoppers and a better bottom line for online shops.

Qwiser Salesperson stands out amongst eCommerce search and navigation solutions because it:

Online shoppers are as different from one another as their bricks and mortar counterparts. Their queries can vary widely in terms of clarity, description, misspelling, slang, and so forth. Qwiser Salesperson ensures that every type of query encountered is met with a relevant and accurate response - even when your shop does not carry precisely what the shopper wants. This approach ensures that you maximize every opportunity to make a sale while building customer loyalty.
Learn more about Qwiser Salesperson search features that stimulate sales.

Celebros Qwiser Salesperson technology is based on understanding the concepts inherent in shoppers’ queries. Thanks to Qwiser’s linguistic and algorithmic tools it responds accurately to the deep meaning of shoppers’ queries, leading Qwiser to return the most relevant results. Moreover, Qwiser’s approach to handling online sales is modeled upon a live salesperson’s behaviour so that it has the most useful features that lead to productive shopper/Qwiser interaction, guiding shoppers precisely to the items they want.
Read more about analysis of concepts inherent in shopper queries.

Qwiser not only understands what your shoppers mean; it knows what they want.

Qwiser’s self-learning capabilities enable the solution to learn from today’s shoppers in order to better serve tomorrow’s. This gives site search the edge it needs and transforms Qwiser into a superior sales tool. Receiving real-time automatic updates from Qwiser™ Analytics (included with the solution), front-end search learns what your shoppers have been seeking and clicking. Based on this data, Qwiser makes automatic adjustments to the results set for every single query submitted. Your shoppers see the most appealing products at the top of the first page of results, significantly increasing the likelihood of purchase. This is real-time, automated merchandising at its best.

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Qwiser Salesperson Desktop (SPD) is a powerful business tool for non-technical marketing staff and a primary vehicle for implementing merchandising and sales goals on your site. This efficient, largely drag ‘n drop-operated, system enables simple, dynamic management of your online merchandising collateral. Flexible merchandising tools together with Qwiser search make for an excellent online shopping experience that can always be updated to reflect your shop’s needs.

These and other activities enabled by SPD ensure that Qwiser Salesperson responds to queries according to the business and merchandising goals that site managers deem important at any time.

eTail site managers use SPD to implement changes or updates indicated by information revealed in Qwiser™ Analytics reports. For example, if reports show that there has been a drop in interest in a certain group of items, the shop merchandiser can decide to hold a special sale. This and other changes to search behaviour go into effect immediately, making SPD a valuable tool when used in conjunction with Analytics.

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Managing an online shop is very dynamic and time-consuming requiring constant attention to a myriad of details. Many shop managers prefer to leave proactive management of their Qwiser search to the experienced technical and merchandising experts at Celebros.
This economical service provides you with a dedicated account manager who looks after your shopping site, recommends optimizations and, in regular consultation with you, carries out changes to your search and navigation. Merchandising Services ensures your site is ready on time with special promotions, holiday sales, clearance events and more. Search is continually tweaked to reflect your shoppers’ changing interests as well as your business needs. Read more about Merchandising Services.