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The conversion blog

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Technology continues to advance at a blistering pace in just about all fields, including digital tools used for e-commerce websites. Today’s businesses must be able to stay on the cutting edge of technology, or they risk lagging behind their competitors as their customers start to stray away in search of better overall customer experiences.

Consider the success of Amazon’s Alexa, Apple’s Siri, the Google Assistant or Microsoft’s Cortana. As people become more accustomed to using these voice-based technologies, companies are,in turn,finding brand-new ways to leverage these technologies in their operations.

Internet of things (IoT) devices, such as Amazon’s Echo and dash buttons, Google’s Home and others are starting to take a more active role in the shopping process. While it is possible for big conglomerates to convince shoppers to buy and use their devices, this option is entirely unavailable for smaller (and some even bigger) online merchants

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